Privacy policy

Website: https://vogeelle.com

Welcome to Vogeelle! Protecting your personal data is our priority. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with applicable Canadian and U.S. privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act) and the California Consumer Privacy Act (CCPA).

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Our website address is https://vogeelle.com. We specialize in providing stylish and functional tableware and home dining accessories to customers across North America and beyond.

2. Information We Collect

a. Information You Provide Directly

  • When you create an account, place an order, or contact us, we may collect your name, email, phone number, billing/shipping address, and payment details.

  • When leaving comments or reviews, we also collect the data shown in the form, your IP address, and browser user agent for spam detection.

b. Automatically Collected Data
We may collect data via cookies and similar technologies, including:

  • IP address

  • Browser type and version

  • Time zone

  • Device type

  • Usage behavior on the site

c. Media Uploads
If you upload images to our site, please ensure they do not include embedded location data (EXIF GPS). Visitors may extract such data from publicly visible images.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You may opt to save your name, email, and preferences for future visits. Types of cookies we use include:

  • Comment Cookies (stored for up to 1 year)

  • Login Cookies (2 days to 2 weeks, depending on user choice)

  • Editing Cookies (expire after 24 hours)

You can manage cookie preferences through your browser settings.

4. Embedded Content from Third Parties

Pages on this site may include embedded content (e.g., videos, Instagram posts, Pinterest pins). These third-party websites may collect data about you, use cookies, and monitor your interactions—especially if you're logged in to their platforms.

5. Data Use and Sharing

We use your data to:

  • Fulfill orders and provide customer service

  • Send transactional emails (order confirmations, tracking, etc.)

  • Improve our website experience

  • Prevent fraud and enhance security

We do not sell or rent your personal data. However, we may share it with trusted service providers (e.g., payment processors, shipping carriers) solely to fulfill your order or as legally required.

6. Data Retention

  • Comments: Retained indefinitely for moderation and follow-up.

  • User Accounts: Data stored as long as your account is active. You may edit or delete your account information anytime (except username).

  • Order Data: Retained for accounting and legal compliance.

7. Your Rights

Under PIPEDA, CCPA, and other applicable laws, you have the right to:

  • Request access to your personal data

  • Correct or delete inaccurate information

  • Withdraw consent to data processing

  • Request data portability (copy of your data)

  • Opt-out of marketing communications

To make a request, please email info@vogeelle.com. We respond within 30 days.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us data, contact us to remove it immediately.

9. Data Security

We use SSL encryption and follow industry best practices to secure your data. However, no internet transmission is 100% secure. We encourage users to keep their passwords confidential and avoid sharing account access.

10. International Visitors

If you are visiting from outside Canada or the U.S., your data may be transferred to servers in North America. By using our website, you consent to such transfers, subject to this policy and applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the latest revision. Continued use of our site after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: info@vogeelle.com
Data Protection Officer: Reachable at the email above

Thank you for trusting Vogeelle with your information. Your privacy matters to us.